Plumlens

Curioshelf Support

Collectibles tracker & values

Contact

Write to support@plumlens.com. Please tell us your iPhone model and iOS version, and what happened.

In the app, Contact support in Settings (the gear icon on the collection screen) opens a new e-mail to us with the app name and version in the subject.

Restore purchases

Open Settings (the gear icon on the collection screen) and tap Restore purchase, or tap Restore purchase on the Unlimited items screen.

Use the same Apple Account you bought Unlimited items with. This also works on a new iPhone and after reinstalling the app.

Cancel a subscription

Curioshelf has no subscription. Unlimited items is a one-time purchase, so nothing renews and there is nothing to cancel.

Apple handles all payments and refunds; to ask for a refund, use reportaproblem.apple.com.

Delete your data

On your iPhone:

  • To delete one item, touch and hold it in the collection and choose Delete, or open it, tap More and choose Delete item.
  • Settings → Delete all items removes every item and photo from the app.
  • Deleting the app removes all of its data from your iPhone. Earlier copies can remain in your own iPhone backups (iCloud or computer) until those backups are replaced.

Curioshelf has no account and no server: everything you enter stays on your iPhone, so we hold no data about you and there is nothing to delete on our side.

Languages

Curioshelf is available in English, French, German, Italian, Spanish, Dutch and Simplified Chinese. It follows your iPhone’s language. If your iPhone lists more than one preferred language, you can choose another one for Curioshelf only: open the Settings app, find Curioshelf (under Apps on iOS 18 and later) and tap Language.

Curioshelf privacy policy · Terms of use (Apple’s standard licence agreement)